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Otitis Externa

There is a NICE otitis externa CKS guideline outlining diagnostic and management approaches – please also see the Primary Care Management tab.

C.M. & L.McM. 25-03-25

Please referral urgently by phone to on call ENT at St Johns only if:

  • Severe pain, hearing loss or bleeding
  • Facial Palsy
  • Signs of spread to pinna (perichondritis) or face (cellulitis)
  • Persistent otitis externa with significant pain in a patient with any cause for immunosuppression – e.g. Diabetes Mellitus – could represent Malignant Otitis Externa which is a form of skull base osteomyelitis

Non-urgent referral to clinic, if:

  • Not responding to primary care treatment
  • Persisting hearing loss.

Acute otitis externa

  • Advise patient to keep ears dry (no swimming, saunas etc). When showering use cotton wool covered by a thin layer of petroleum jelly discarded after every use. Strictly avoid use of cotton buds or any other instrument in the ear. If the patient uses hearing aids / earphones / earplugs they should be encouraged to keep these out while the ear heals and to thoroughly disinfect the part placed in the ear between uses to prevent re-infection.
  • Clean canal by cotton wool or irrigation (if no perforation)
  • Prescribe antibiotic +/- steroid drops/spray – see East Region Formulary.
  • If unresponsive, consider fungal infection
  • If persistent, consider microbiology swabs and refer to ENT
  • If there is a known perforation, ciprofloxacin with dexamethasone drops are available.

Chronic otitis externa

  • This is a form of eczema and itch is a predominant symptom
  • If itchy only, use simple almond oil (ensure patient not allergic to nuts)
  • A 10% dilution of household vinegar with  cold boiled water applied once per day is also useful. This can be bought over the counter as EarCalm.
  • Advise patients to keep ears dry (no swimming). Even when showering use cotton wool & paraffin jelly. Strictly avoid use of cotton buds or any other instrument
  • It is best treated with steroid drops or ointment (Betamethasone)