Please note: The following data set is required for medical assessment using flow centre: https://apps.lothian.scot/refhelp/news/pages/MinimumDataSetforMedicalAssessmentusingFlowCentre.aspx
The Flow Centre is a centralised service developed to support the flow of patients across adult acute sites. Working across primary and secondary care, IJBs and the third sector, the Flow Centre works to create clear pathways for admission and alternatives to admission, to ensure that the patient is seen at the right time, in the right place by tghe right person. The Flow Centre has a real-time pan Lothian view of front door demand across acute sites and capacity in community based services. The Flow Centre also manages and co-ordinates all urgent GP admission transport as well as transfer and discharge transport from 34 NHS sites across Lothian, including out of area transport.
For urgent medical or surgical assessment/ admission contact the Flow Centre on 03000 13 4000 Option 1 & 4. Referrals can only be made by GPs or another Healthcare Professional. Please provide a full set of observations if possible as this helps to determine any deterioration in the patient between referral and arrival. Observations also enables rapid clinical triage to expedite transport as required.
Referral details will be taken and the best pathway for the patient will be identified. If the patient requires transport, this will be arranged by the Flow Centre. Once the referral details are taken, the Flow Centre will book the patient electronically into TRAK, so the relevant service knows what patient is expected and when. Services will either be on an acute site or in a community setting.
If the referral requires discussion with a speciality, the call will be forwarded to the correct physician.
G.E 07-04-21
